What you need to know when dealing with a roofing company
- Contact you local better business bureau to check on any complaints registered against the company.
- Ask for proof of insurance. Some companies claim to be fully insured but do not carry workers compensation.
- Does the roofing company have a supervisor on the jobsite? If so, who will be the supervisor and how much of the job will they be onsite.
- Is your salesperson local or have they been brought in under a local company’s name. Dealing with this kind of company could lead to un-warranted problems.
- Do not sign anything until you are positive you want to do business with that particular company.
- Ask for references, recent and not so recent. Unreliable roofers probably will not have older references.
- Never pay anything up front. Any respectable company will be able to cover the material and labor cost until the job is completed.
- What materials are being used by your company? Check with a local roofing supply company about the products being used.
- Do you have an ice and water shield (peel&stick) on low-sloped areas of underlayment?
- Do your crews leave 1″ clearance between the hot water heater and heating unit vent pipes and the decking? This is a building code.
- If my roof involves redecking, will the 1×4″ be moved so that all of the top and bottom edges of 4×8′ sheets will have solid decking under them. For photo examples click here.